1) Company

The site is owned by Unearth AB, registered in Sweden, with offices at Kassjöbergsvägen 19, 913 32 Holmsund, Sweden. Our registered VAT number is 556857-3157

2) ORDERS

The buyer must be over 18 years old. Due to the nature of the handmade product, small differences in color and size may occur. We will confirm receipt of your order by sending an automatic email confirming your order.

3) SHIPPING AND DELIVERY

We use DHL and Post Nord for all our deliveries. Orders within Sweden will ship within 3-5 business days. Orders within the EU will be delivered within 7-10 days. We have an agreement with UPS and DHL for EU orders.

DHL service points

To provide our customers with the greatest possible service, we use DHL SERVICEPOINT. All transports are climate short. This means that DHL compensates for the carbon dioxide released, so that the effect on the environment is equal to zero.

We notify you of your package status via SMS directly to your mobile phone!

Varubrev Postnord

We rarely use this commodity, but sometimes we may send smaller  deliveries by mail.

4) SHIPPING

Shipping within Sweden is 49 kr.

Orders over 500kr are free of charge within Sweden.

Shipping within the EU is 79kr

5) RETURN POLICY

You are entitled to return or change your order, provided that the ordered items are returned in their original condition and packaging within 30 days of the date of the post (40 days for foreign orders). You are responsible for the cost of the return shipping and to ensure that the goods are returned to us in their original condition.

In the event of delivery of damaged, defective, defective quantities, etc. you are entitled to return or change your order, provided you inform us of the problem at the time of receipt of the product. We refund the cost of goods and shipping costs. The goods must be returned within 30 days of the original mailing date (40 days for foreign orders).

All refunds will be processed within 30 days in the same way as the original payment was made.

Please contact us before returning to info@yawamaofsweden.com

6) PAYMENT

All prices are quoted in SEK, including VAT of 25%. The price quoted on Yawama of Sweden at the time of purchase is the applicable price, shipping fee will be added to our shipping terms. Before you accept your order and agree that you will pay for your order, the total amount of the order will be clearly displayed at checkout. Promotions or price reductions can be made either directly on the product or using the discount code at the checkout. Our promotions and offers apply as long as the stock is available or to the promotion date end.

(a) Card payment / Internet banking

Use Payson to easily and securely pay with VISA, MasterCard or Internet Bank (Swedbank, Handelsbanken, SEB, Nordea and Danske Bank). Read more about Payson here: www.payson.se

(b) Invoice

This option is only available to customers resident in Sweden. The service is offered via Payson. When you choose to pay against invoice, credit information will enter your social security number. Also, a comparison between the social security number and the posting address. In case of late payment, reimbursement fees and late payment will be applied. Read more about Payson here: www.payson.se

(c) Paypal

Pay securely with PayPal balance, credit card or bank account. You will be directed to PayPals site where the transaction is secured.  There are no additional costs with this payment method.

7) PERSONAL DATA

Register as a user or act as a guest?

You can register as a customer at Yawama of Sweden when you order or if you want to shop as a guest. If you choose to register a user, you can see your registered information, your order history, and if your last order has been sent from our warehouse. If you choose not to create a user, you will fill in your information directly at the checkout instead and therefore you will not be included in our customer register.

By registering as a customer with us, you consent to the mailing of newsletters. This can be completed whenever you wish by a simple click.

Storage of personal data

When registering as a customer at Yawama of Sweden, you can be sure that your information is secure. We save your information solely to provide you with fast and efficient delivery, and so that you as a customer can smoothly carry out your next order with us.

We also use your saved information to send out special offers and newsletters. The data we save is:

  • First and last name
  • Personal identification number / Organization number if stated on order
  • Full adress
  • Phone number
  • E-mail Address

All personal data you provide is processed under the Data Protection Order GDPR

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8) RESERVATIONS

Yawama of Sweden reserves the right to change prices due to errors or other errors beyond our control

9) COOKIES

This site uses “cookies”. A cookie is a text file that a web server attaches to your hard drive. Cookie files can not be used to run programs or deliver viruses to your computer. A cookie is uniquely assigned to you and can only be read by a web server in the domain that issued the cookie file to you. One of the main purposes of cookie files is to specify for the web server that you have returned to a specific webpage so that you can get a personalized experience when you visit the webpage again. You can choose whether to accept a cookie or not. Most browsers automatically accept cookie files, but you can usually change the settings to not accept cookie files if you prefer. If you turn off the cookie feature, you may not be able to fully utilize the interactive features of this site or the other sites you visit.

10) FORCE MAJEUR

Should unforeseen events outside of Yawama of Sweden control occur (for example, war, natural disasters, labor market disputes, government decisions and other comparable events) and these events allow Yawama of Sweden not fulfil their contract- Yawama of Sweden will be released from its responsibilities.

 

Welcome to contact us with your questions. info@yawamaofsweden.com